Top latest Five Telus technical support Urban news
Top latest Five Telus technical support Urban news
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and over the billing side, that’s far more horrendous! Purchased a new cellphone as my deal was up for renewal on-line was imagined to get $one hundred credit score hardly ever showed up despatched the cell phone via mail just how they told me to copyright Write-up and acquired it. I obtained a textual content message saying they gained it and my credit score will probably be on my Monthly bill, but nevertheless my bill arrived and they nevertheless charge me for it. Once i referred to as. That they had the audacity to state the cellular phone wasn’t the cellphone they ended up anticipating?! What other telephone could it happen to be? It was their mobile phone they despatched me two years in the past?! While using the provide it back again system?! They told me they would check into it and email me back under no circumstances acquired an email. They called me back and we’re trying to say it was a technical difficulty with my cellphone the identical agent who's supposed to have cared for me?
Was once the chief and the reason I have already been a faithful Telus custiomer For a long time. But This is often about to vary!!
@Oleginza Wrote: I named Telus CS at 8.55AM Mountain time and so they hanged up on me, indicating that I have to contact through "typical Business office hrs". Is that this for actual?
Simply kind the small print of one's inquiry inside of a concept and it will be sent to some human agent. Messaging Here's asynchronous (non-Dwell), to help you close the app or go about your day though the agent works toward locating you a resolution.
I remaining Rogers to return to Telus for the reason that I believed while in the assure of better service and fair remedy, but this practical experience continues to be anything at all but.
I'd also like to know why this was eliminated? Appears stupid that we now need to get in touch with tech support to try and do a thing that we failed to want the for Formerly
Payment impacting modifications would require a cellular telus billing support phone call but right before executing that, Have you ever tried out the payment arrangement alternatives on line?
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I would love a contact from someone who has some conclusion producing power on how I'm able to shut my accounts and become performed with Telus.
Right this moment my cellular phone stopped connecting on the telus network. Therefore it has taken me a forty five to sift through the ai gate keepers prompt's just to talk to a real individual, all although telus ai attempts anything not to make it possible for me to talk to a true person.
The TELUS team acknowledges that our do the job spans many Territories and Treaty areas and we have been grateful for the traditional Understanding Keepers and Elders that are with us today, those who have long gone prior to us as well as youth that inspire us.
The TELUS staff acknowledges that our do the job spans quite a few Territories and Treaty parts and we've been grateful for the normal Awareness Keepers and Elders who are with us nowadays, all those who have gone prior to us along with the youth that encourage us.